Process and maintain workplace information

Two office workers focusing on tasks at a call center, using laptops and headsets.

Welcome to the workshop – Process and maintain workplace information.
This workshop describes the skills and knowledge required to collect, process and store, and maintain workplace information and systems. It also includes the maintenance of filing and records systems.
It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of information and information systems in a defined context, under direct supervision or with limited individual responsibility.

Workshop outcomes:

  • Collect information
  • Process workplace information
  • Maintain information systems

Course Content

Process and maintain workplace information
1 Workshop Quiz
Process and maintain workplace information – Final Quiz
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