Manage quality customer service

Welcome to the workshop – Manage work health and safety.
This workshop describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.
This workshop applies to workers who have responsibility for WHS as part of their role, including workers with obligations under WHS legislation, persons conducting a business or undertaking (PCBUs), or their officers (as defined by relevant legislation).

Workshop outcomes:

• Establish work health and safety practices
• Facilitate consultation, cooperation and communication
• Monitor compliance with risk control processes
• Evaluate and maintain WHS