Develop, facilitate and review all aspects of case management

Welcome to the workshop – Develop, facilitate and review all aspects of case management.

This workshop describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.

Workers at this level work autonomously and are responsible for own outputs within organisation guidelines.

Workshop outcomes:

• Determine appropriate response to case management in accordance with organisation and legislative requirements
• Conduct case management meetings
• Develop an appropriate case management plan
• Monitor and review case work activities and processes