Allocate treatment appointments according to priority

Welcome to the workshop – Allocate Treatment Appointments According to Priority

This workshop describes the skills and knowledge required to allocate treatment appointments according to priority, including assessing urgency, coordinating schedules, managing competing demands, and ensuring efficient use of resources in line with workplace procedures.

This workshop applies to individuals working in health, clinical, and administrative support settings where appointment scheduling and prioritisation are required.

Workshop outcomes:

• Obtain and record patient data
• Establish priority level of care
• Communicate options available to patients or carers