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Knowledge Check Activities – MENTAL HEALTH PEER WORK

By bcscorp / 26 October 2025

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Question 1 of 51

1. Question

What is the main purpose of peer work in the mental health sector? Single Choice

To replace clinical treatment
Correct Incorrect Correct answer

To provide support using lived experience
Correct Incorrect Correct answer

To diagnose and treat mental illness
Correct Incorrect Correct answer

To provide only recreational activities
Correct Incorrect Correct answer

Correct

Incorrect
Question 2 of 51

2. Question

The term “consumer” in mental health peer work refers to: Single Choice

Any member of the public
Correct Incorrect Correct answer

A person who uses or has used mental health services
Correct Incorrect Correct answer

A carer supporting someone with mental illness
Correct Incorrect Correct answer

A government policy officer
Correct Incorrect Correct answer

Correct

Incorrect
Question 3 of 51

3. Question

Which decade saw the growth of organised mental health peer work? Single Choice

1950s
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1960s
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1970s
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1990s
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Correct

Incorrect
Question 4 of 51

4. Question

A peer worker who supports someone based on their own experience of caring for a person with mental illness is called a: Single Choice

Clinical peer
Correct Incorrect Correct answer

Carer peer worker
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Community peer
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Volunteer peer
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Question 5 of 51

5. Question

Which of the following best describes the philosophy of recovery in mental health? Single Choice

Returning to a pre-illness state
Correct Incorrect Correct answer

Living a meaningful life with or without symptoms
Correct Incorrect Correct answer

Receiving ongoing clinical treatment only
Correct Incorrect Correct answer

Avoiding all risks to stay safe
Correct Incorrect Correct answer

Correct

Incorrect
Question 6 of 51

6. Question

A peer worker shares part of their own lived experience during a group session. This is an example of: Single Choice

Inappropriate boundary crossing
Correct Incorrect Correct answer

Using lived experience appropriately to build connection
Correct Incorrect Correct answer

Providing medical advice
Correct Incorrect Correct answer

Breaching confidentiality
Correct Incorrect Correct answer

Correct

Incorrect
Question 7 of 51

7. Question

Which of the following is an example of stigma? Single Choice

Providing equal access to services
Correct Incorrect Correct answer

Believing people with mental illness are dangerous
Correct Incorrect Correct answer

Encouraging self-advocacy
Correct Incorrect Correct answer

Supporting recovery goals
Correct Incorrect Correct answer

Correct

Incorrect
Question 8 of 51

8. Question

Which principle ensures that all people have equal access to mental health services regardless of background? Single Choice

Empowerment
Correct Incorrect Correct answer

Recovery orientation
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Access and equity
Correct Incorrect Correct answer

Social justice
Correct Incorrect Correct answer

Correct

Incorrect
Question 9 of 51

9. Question

A peer worker explains to a consumer that some information cannot remain private if there is a risk of harm. This is an example of explaining: Single Choice

Access and equity
Correct Incorrect Correct answer

Duty of care
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Limits of confidentiality
Correct Incorrect Correct answer

Advocacy principles
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Correct

Incorrect
Question 10 of 51

10. Question

Which of the following would be considered a breach of confidentiality? Single Choice

Reporting suspected child abuse as required by law
Correct Incorrect Correct answer

Discussing a client’s case with an authorised supervisor
Correct Incorrect Correct answer

Sharing private client information with a friend outside of work
Correct Incorrect Correct answer

Keeping records locked and secure
Correct Incorrect Correct answer

Correct

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Question 11 of 51

11. Question

What is the main difference between a peer worker and a clinical worker? Single Choice

Peer workers provide medical treatment
Correct Incorrect Correct answer

Peer workers use lived experience to support others
Correct Incorrect Correct answer

Peer workers only run recreational activities
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Peer workers focus only on carer support
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Question 12 of 51

12. Question

Which of the following best describes the role of advocacy in peer work? Single Choice

Making all decisions for the consumer
Correct Incorrect Correct answer

Speaking up for consumer rights and supporting self-advocacy
Correct Incorrect Correct answer

Directing consumers to follow medical instructions
Correct Incorrect Correct answer

Providing legal representation
Correct Incorrect Correct answer

Correct

Incorrect
Question 13 of 51

13. Question

Which of the following is a service option often provided in peer work? Single Choice

Consumer-operated services
Correct Incorrect Correct answer

Radiology clinics
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Pathology laboratories
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Emergency surgery units
Correct Incorrect Correct answer

Correct

Incorrect
Question 14 of 51

14. Question

A peer worker supports a consumer to attend a local support group. This demonstrates the role of: Single Choice

Representation
Correct Incorrect Correct answer

Facilitation
Correct Incorrect Correct answer

Confidentiality
Correct Incorrect Correct answer

Legislation
Correct Incorrect Correct answer

Correct

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Question 15 of 51

15. Question

Which national body published the Mental Health Action Plan 2013–2020 supporting peer involvement? Single Choice

World Health Organization (WHO)
Correct Incorrect Correct answer

Australian Department of Health
Correct Incorrect Correct answer

United Nations
Correct Incorrect Correct answer

National Disability Insurance Scheme (NDIS)
Correct Incorrect Correct answer

Correct

Incorrect
Question 16 of 51

16. Question

Which of the following values is NOT a core principle of peer work? Single Choice

Respect
Correct Incorrect Correct answer

Hope
Correct Incorrect Correct answer

Empowerment
Correct Incorrect Correct answer

Authority
Correct Incorrect Correct answer

Correct

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Question 17 of 51

17. Question

What is meant by “duty of care” in peer work? Single Choice

Keeping consumers safe while supporting their rights and choices
Correct Incorrect Correct answer

Following all consumer requests without question
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Making decisions on behalf of the consumer
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Allowing risks without any discussion
Correct Incorrect Correct answer

Correct

Incorrect
Question 18 of 51

18. Question

Which of the following is an example of discrimination in mental health services? Single Choice

Refusing services because of a person’s cultural background
Correct Incorrect Correct answer

Offering interpreters for people from non-English speaking backgrounds
Correct Incorrect Correct answer

Providing wheelchair access to facilities
Correct Incorrect Correct answer

Ensuring equal treatment of all clients
Correct Incorrect Correct answer

Correct

Incorrect
Question 19 of 51

19. Question

Why is it important for peer workers to reflect on their own values and beliefs? Single Choice

To ensure they only share their opinions
Correct Incorrect Correct answer

To avoid judgement and support consumers respectfully
Correct Incorrect Correct answer

To make consumers adopt the same values
Correct Incorrect Correct answer

To replace organisational policies
Correct Incorrect Correct answer

Correct

Incorrect
Question 20 of 51

20. Question

Which of the following best defines the role of a peer worker in recovery? Single Choice

To diagnose illness
Correct Incorrect Correct answer

To provide medication management
Correct Incorrect Correct answer

To offer support, hope, and empowerment through shared experience
Correct Incorrect Correct answer

To supervise clinical staff
Correct Incorrect Correct answer

Correct

Incorrect
Question 21 of 51

21. Question

Which of the following are examples of lived experience in peer work? Multiple Answers

Having personally used mental health services
Correct Incorrect Correct answer

Supporting a family member with mental illness
Correct Incorrect Correct answer

Studying psychology at university
Correct Incorrect Correct answer

Attending a professional counselling course
Correct Incorrect Correct answer

Correct

Incorrect
Question 22 of 51

22. Question

A peer worker is helping a consumer who feels hopeless about recovery. Which actions support the philosophy of hope? Multiple Answers

Sharing stories of personal recovery journeys
Correct Incorrect Correct answer

Providing reassurance that recovery is possible
Correct Incorrect Correct answer

Ignoring the consumer’s feelings to “stay positive”
Correct Incorrect Correct answer

Encouraging the consumer to set achievable goals
Correct Incorrect Correct answer

Correct

Incorrect
Question 23 of 51

23. Question

Which of the following are principles of recovery-oriented practice? Multiple Answers

Person-centred care
Correct Incorrect Correct answer

Self-direction and choice
Correct Incorrect Correct answer

Control by professionals only
Correct Incorrect Correct answer

Strengths-based approach
Correct Incorrect Correct answer

Correct

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Question 24 of 51

24. Question

Which actions demonstrate equity in peer work? Multiple Answers

Providing interpreters for clients who need them
Correct Incorrect Correct answer

Refusing support based on a client’s age
Correct Incorrect Correct answer

Making services accessible for people with disability
Correct Incorrect Correct answer

Ensuring people of different cultural backgrounds feel respected
Correct Incorrect Correct answer

Correct

Incorrect
Question 25 of 51

25. Question

A peer worker is preparing a group activity. Which communication practices are appropriate? Multiple Answers

Listening actively to participants
Correct Incorrect Correct answer

Using clear and respectful language
Correct Incorrect Correct answer

Sharing personal stories only if relevant and safe
Correct Incorrect Correct answer

Interrupting to correct participants frequently
Correct Incorrect Correct answer

Correct

Incorrect
Question 26 of 51

26. Question

Which of the following are examples of peer worker roles in services? Multiple Answers

Mentor
Correct Incorrect Correct answer

Advocate
Correct Incorrect Correct answer

Evaluator
Correct Incorrect Correct answer

Pharmacist
Correct Incorrect Correct answer

Correct

Incorrect
Question 27 of 51

27. Question

Which services are commonly linked to peer work in the mental health sector? Multiple Answers

Consumer-operated services
Correct Incorrect Correct answer

Self-help groups
Correct Incorrect Correct answer

Recreational community programs
Correct Incorrect Correct answer

Radiology and pathology clinics
Correct Incorrect Correct answer

Correct

Incorrect
Question 28 of 51

28. Question

Which are appropriate ways for a peer worker to manage confidentiality? Multiple Answers

Keeping written notes secure
Correct Incorrect Correct answer

Discussing client issues with friends
Correct Incorrect Correct answer

Explaining confidentiality limits to consumers
Correct Incorrect Correct answer

Only sharing information with authorised staff
Correct Incorrect Correct answer

Correct

Incorrect
Question 29 of 51

29. Question

A peer worker notices a consumer is being excluded from activities because of stigma. How can the worker respond? Multiple Answers

Challenge discriminatory behaviour
Correct Incorrect Correct answer

Support the consumer to self-advocate
Correct Incorrect Correct answer

Ignore the issue to avoid conflict
Correct Incorrect Correct answer

Provide information to promote understanding
Correct Incorrect Correct answer

Correct

Incorrect
Question 30 of 51

30. Question

Which are examples of support services provided by carer peers? Multiple Answers

Advocacy for carers’ needs
Correct Incorrect Correct answer

Community education about carer experiences
Correct Incorrect Correct answer

Prescribing medications to carers
Correct Incorrect Correct answer

Facilitation of carer support groups
Correct Incorrect Correct answer

Correct

Incorrect
Question 31 of 51

31. Question

Which of the following describe access and equity principles? Multiple Answers

Treating all people equally
Correct Incorrect Correct answer

Respecting cultural diversity
Correct Incorrect Correct answer

Limiting services to certain groups only
Correct Incorrect Correct answer

Ensuring services are fair and inclusive
Correct Incorrect Correct answer

Correct

Incorrect
Question 32 of 51

32. Question

Which strategies help peer workers maintain professional boundaries? Multiple Answers

Sharing every detail of personal life with consumers
Correct Incorrect Correct answer

Keeping lived experience sharing relevant to support
Correct Incorrect Correct answer

Following organisational policies and codes of conduct
Correct Incorrect Correct answer

Seeking supervision when unsure
Correct Incorrect Correct answer

Correct

Incorrect
Question 33 of 51

33. Question

A peer worker is supporting a consumer through recovery. Which actions demonstrate empowerment? Multiple Answers

Encouraging the consumer to set their own goals
Correct Incorrect Correct answer

Making all decisions for the consumer
Correct Incorrect Correct answer

Providing resources and information to support choice
Correct Incorrect Correct answer

Recognising and building on the consumer’s strengths
Correct Incorrect Correct answer

Correct

Incorrect
Question 34 of 51

34. Question

Which historical developments influenced peer work? Multiple Answers

The consumer and carer movements
Correct Incorrect Correct answer

The growth of volunteer-run mental health groups
Correct Incorrect Correct answer

The expansion of medical-only models
Correct Incorrect Correct answer

Recognition of the value of lived experience
Correct Incorrect Correct answer

Correct

Incorrect
Question 35 of 51

35. Question

Which are international or national influences on peer work in Australia? Multiple Answers

WHO Mental Health Action Plan 2013–2020
Correct Incorrect Correct answer

National mental health service standards
Correct Incorrect Correct answer

Local consumer-led advocacy groups
Correct Incorrect Correct answer

Policies unrelated to health or wellbeing
Correct Incorrect Correct answer

Correct

Incorrect
Question 36 of 51

36. Question

Which actions demonstrate duty of care? Multiple Answers

Preventing foreseeable harm
Correct Incorrect Correct answer

Balancing safety with dignity of risk
Correct Incorrect Correct answer

Ignoring hazards if the consumer is happy
Correct Incorrect Correct answer

Following workplace safety policies
Correct Incorrect Correct answer

Correct

Incorrect
Question 37 of 51

37. Question

Which are examples of stigma in mental health? Multiple Answers

Labelling someone as “crazy”
Correct Incorrect Correct answer

Believing people with mental illness cannot work
Correct Incorrect Correct answer

Providing equal opportunities in employment
Correct Incorrect Correct answer

Excluding people from housing due to diagnosis
Correct Incorrect Correct answer

Correct

Incorrect
Question 38 of 51

38. Question

Which of the following are ways peer workers can apply advocacy? Multiple Answers

Supporting consumers to speak up for themselves
Correct Incorrect Correct answer

Representing consumer voices in committees
Correct Incorrect Correct answer

Ignoring complaints to stay neutral
Correct Incorrect Correct answer

Promoting rights and fair treatment
Correct Incorrect Correct answer

Correct

Incorrect
Question 39 of 51

39. Question

Which mental health service options might support recovery? Multiple Answers

Early intervention and prevention services
Correct Incorrect Correct answer

Supported employment programs
Correct Incorrect Correct answer

Consumer consultancy services
Correct Incorrect Correct answer

Surgical intensive care units
Correct Incorrect Correct answer

Correct

Incorrect
Question 40 of 51

40. Question

Which are ethical responsibilities of peer workers? Multiple Answers

Acting with respect and fairness
Correct Incorrect Correct answer

Maintaining confidentiality
Correct Incorrect Correct answer

Supporting recovery-oriented practice
Correct Incorrect Correct answer

Promoting exclusion of some groups
Correct Incorrect Correct answer

Correct

Incorrect
Question 41 of 51

41. Question

Fill the Gaps

Peer work is grounded in the use of BLANK 1 of 1 experience, meaning the worker has personally lived with mental illness or cared for someone who has.

Peer work is grounded in the use of Fill in the blank 1 of 1 experience, meaning the worker has personally lived with mental illness or cared for someone who has.

Correct

Incorrect
Question 42 of 51

42. Question

Fill the Gaps

The consumer movement emphasised the right of people with mental illness to have a voice in the design, delivery, and BLANK 1 of 1 of services.

The consumer movement emphasised the right of people with mental illness to have a voice in the design, delivery, and Fill in the blank 1 of 1 of services.

Correct

Incorrect
Question 43 of 51

43. Question

Fill the Gaps

In Australia, consumer and carer participation is included as Standard BLANK 1 of 1 of the National Standards for Mental Health Services.

In Australia, consumer and carer participation is included as Standard Fill in the blank 1 of 1 of the National Standards for Mental Health Services.

Correct

Incorrect
Question 44 of 51

44. Question

Fill the Gaps

The World Health Organization’s BLANK 1 of 1 Health Action Plan 2013–2020 promoted the inclusion of peer workers worldwide.

The World Health Organization’s Fill in the blank 1 of 1 Health Action Plan 2013–2020 promoted the inclusion of peer workers worldwide.

Correct

Incorrect
Question 45 of 51

45. Question

Fill the Gaps

Access and equity principles require services to be BLANK 1 of 1-oriented, non-discriminatory, and inclusive of cultural and personal differences.

Access and equity principles require services to be Fill in the blank 1 of 1 -oriented, non-discriminatory, and inclusive of cultural and personal differences.

Correct

Incorrect
Question 46 of 51

46. Question

Fill the Gaps

In peer work, it is essential to respect both consumer and BLANK 1 of 1 perspectives, recognising their roles in mental health support.

In peer work, it is essential to respect both consumer and Fill in the blank 1 of 1 perspectives, recognising their roles in mental health support.

Correct

Incorrect
Question 47 of 51

47. Question

Fill the Gaps

A peer worker may act as a consultant, collaborator, advisor, planner, or BLANK 1 of 1 within a mental health service.

A peer worker may act as a consultant, collaborator, advisor, planner, or Fill in the blank 1 of 1 within a mental health service.

Correct

Incorrect
Question 48 of 51

48. Question

Fill the Gaps

Confidentiality must be maintained, but limits include risk of self-harm, risk of harming others, mandatory reporting of child abuse, and reporting of certain BLANK 1 of 1.

Confidentiality must be maintained, but limits include risk of self-harm, risk of harming others, mandatory reporting of child abuse, and reporting of certain Fill in the blank 1 of 1 .

Correct

Incorrect
Question 49 of 51

49. Question

Fill the Gaps

Recovery is no longer viewed as a “cure” but as a BLANK 1 of 1-directed process of living a meaningful life with or without symptoms.

Recovery is no longer viewed as a “cure” but as a Fill in the blank 1 of 1 -directed process of living a meaningful life with or without symptoms.

Correct

Incorrect
Question 50 of 51

50. Question

Fill the Gaps

Stigma refers to the negative BLANK 1 of 1 and stereotypes that unfairly label people living with mental illness.

Stigma refers to the negative Fill in the blank 1 of 1 and stereotypes that unfairly label people living with mental illness.

Correct

Incorrect

Question 51 of 51

51. Question

Match the Term to the Definition

Sort elements

The principle that all individuals deserve fair treatment, equal rights, and opportunities within mental health systems.
Supporting consumers to speak up for themselves or speaking up on their behalf to ensure their rights are respected.
The individual journey a consumer takes toward living a meaningful life, often involving different services and stages.
Communicating in a way that is respectful, supportive, non-judgemental, and promotes trust.
Working together with consumers, carers, and other professionals to achieve shared goals in mental health support.
Negative labelling, attitudes, or stereotypes attached to people with mental illness, often leading to discrimination.
A short-term support service designed to give carers a temporary break from their caring responsibilities.
Guiding and supporting peer groups or discussions in a way that encourages participation, safety, and respect.
A peer worker role that involves reviewing and assessing the effectiveness of mental health programs or services.
The process of consumers speaking up for themselves, making their own decisions, and standing up for their rights in mental health services.

Social justice

Correct Incorrect Correct answer

Peer advocacy

Correct Incorrect Correct answer

Recovery pathway

Correct Incorrect Correct answer

Ethical communication

Correct Incorrect Correct answer

Collaborative approach

Correct Incorrect Correct answer

Stigma

Correct Incorrect Correct answer

Respite Care

Correct Incorrect Correct answer

Facilitation

Correct Incorrect Correct answer

Evaluator

Correct Incorrect Correct answer

Self-advocacy

Correct Incorrect Correct answer

Correct

Incorrect

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