Knowledge Check Activities – Learning and Development

By webv8 / 3 March 2026

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Question 1 of 51

1. Question

What is the primary purpose of conducting a skills gap analysis? Single Choice

To evaluate employee satisfaction
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To determine payroll requirements
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To identify differences between current and required skills
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To assess organisational culture
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Question 2 of 51

2. Question

Which of the following is a key characteristic of systematic learning and development? Single Choice

Unplanned and reactive
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Conducted only when issues arise
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Structured and based on a set methodology
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Focused solely on informal learning
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Question 3 of 51

3. Question

A learning plan should be developed: Single Choice

Only by management
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Collaboratively with all relevant personnel
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Only by the HR department
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After training has been completed
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Question 4 of 51

4. Question

Which method encourages individuals to reflect on their own performance? Single Choice

External audits
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Disciplinary meetings
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Salary reviews
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Self-evaluation
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Question 5 of 51

5. Question

Quantitative feedback is best described as: Single Choice

Feedback expressed through numbers and measurable data
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Feedback based on emotions
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Feedback collected through storytelling
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Feedback based on personal opinions
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Question 6 of 51

6. Question

Which of the following is an example of qualitative feedback? Single Choice

Number of tasks completed
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Customer satisfaction ratings
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Comments about teamwork and communication
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Attendance records
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Question 7 of 51

7. Question

A 360-degree review collects feedback from: Single Choice

Only the employee’s manager
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Peers, subordinates, managers, and customers
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Only external stakeholders
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Only HR personnel
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Question 8 of 51

8. Question

Career paths in an industry are influenced by: Single Choice

Qualifications, opportunities, and motivation
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Employee hobbies
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Personal friendships
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Office location
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Question 9 of 51

9. Question

Which learning style prefers hands‑on activities? Single Choice

Visual
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Verbal
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Physical (kinesthetics)
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Logical
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Question 10 of 51

10. Question

Off‑the‑job training includes: Single Choice

Coaching during work tasks
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Mentoring by supervisors
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Completing daily work activities
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Classroom‑based theory sessions
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Question 11 of 51

11. Question

The GROW model is used in: Single Choice

Disciplinary procedures
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Coaching conversations
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Recruitment interviews
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Performance appraisals only
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Question 12 of 51

12. Question

Which of the following is a workplace learning opportunity? Single Choice

Group training and skills practice
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Watching unrelated videos
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Annual leave
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Social events
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Question 13 of 51

13. Question

Development opportunities should include varied activities because: Single Choice

It reduces training costs
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It shortens training time
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It eliminates the need for trainers
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Learners have different learning styles
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Question 14 of 51

14. Question

When selecting learning delivery methods, the trainer must consider: Single Choice

Personal preferences only
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Learning goals, learning styles, and available resources
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The cheapest option
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The most popular method online
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Question 15 of 51

15. Question

Monitoring workplace learning involves: Single Choice

Assessing outcomes and adjusting programs
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Ignoring feedback
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Cancelling training if issues arise
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Only reviewing written assessments
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Question 16 of 51

16. Question

Modifications to learning plans should be supported by: Single Choice

A business case outlining benefits and risks
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Personal opinions
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Informal conversations
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Employee complaints only
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Question 17 of 51

17. Question

Competency records must be maintained according to: Single Choice

Trainer preferences
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Learner preferences
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Organisational requirements for accuracy and format
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Industry rumours
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Question 18 of 51

18. Question

Which stage of team development involves conflict and disagreements? Single Choice

Forming
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Storming
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Norming
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Performing
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Question 19 of 51

19. Question

Group dynamics refers to: Single Choice

The physical layout of the office
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The number of employees in a team
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The organisational chart
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The pattern of forces influencing team interactions
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Question 20 of 51

20. Question

Coaching is most appropriate when: Single Choice

Employees need long term career guidance
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Employees are being disciplined
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Employees require on the job skill reinforcement
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Employees are applying for promotions
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Question 21 of 51

21. Question

Which of the following are systematic actions used to identify learning needs? Multiple Answers

Conducting a skills matrix
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Guessing based on past performance
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Conducting a skills gap analysis
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Making future workforce projections
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Question 22 of 51

22. Question

What are key components of a learning plan? Multiple Answers

Learning outcomes
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Roles and responsibilities
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Personal hobbies of the learner
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Required resources
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Question 23 of 51

23. Question

Which methods encourage self-evaluation? Multiple Answers

Personal goal setting
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Time management reflection
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Measuring performance
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Private journals
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Question 24 of 51

24. Question

Which are examples of qualitative feedback? Multiple Answers

Complaints
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Opinions about teamwork
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Number of tasks completed
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Descriptions of behaviour
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Question 25 of 51

25. Question

Which sources are used in a 360-degree review? Multiple Answers

Peers
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Managers
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External customers
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Payroll officers
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Question 26 of 51

26. Question

Which factors influence career paths in an industry? Multiple Answers

Qualifications
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Favourite work colleagues
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Motivation and drive
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Industry competency standards
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Question 27 of 51

27. Question

Which learning delivery methods are considered off the job training? Multiple Answers

Classroom theory
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Online study
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Coaching during work tasks
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University courses
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Question 28 of 51

28. Question

Which learning styles prefer structured, logical activities? Multiple Answers

Logical (mathematical)
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Visual (spatial)
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Physical (kinesthetics)
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Verbal (linguistic)
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Question 29 of 51

29. Question

Which are workplace learning opportunities? Multiple Answers

Mentoring
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Group training
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Skills practice
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Annual leave
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Correct

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Question 30 of 51

30. Question

Which statements describe coaching? Multiple Answers

It is long term career guidance
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It focuses on improving performance
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It uses structured models like GROW
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It reinforces existing skills
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Question 31 of 51

31. Question

Which statements describe mentoring? Multiple Answers

It provides long term professional guidance
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It is always formal and documented
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It supports knowledge transfer
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It pairs an experienced person with a learner
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Question 32 of 51

32. Question

Why should development opportunities include varied activities? Multiple Answers

All learners have similar learning styles
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It increases engagement
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It ensures comprehensive skill development
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It reduces the need for trainers
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Question 33 of 51

33. Question

Which resources may be required for learning activities? Multiple Answers

Training rooms
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Specialist materials
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Human resources
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Funds
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Question 34 of 51

34. Question

What should be considered when selecting learning delivery methods? Multiple Answers

Trainer’s personal preference
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Learners dress code
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Learning styles
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Availability of equipment
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Question 35 of 51

35. Question

Which are examples of formal feedback collection? Multiple Answers

Casual hallway conversations
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Scheduled review meetings
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Structured reflection sessions
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Post project debriefs
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Question 36 of 51

36. Question

Which actions are part of monitoring workplace learning? Multiple Answers

Assessing performance outcomes
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Recording competency results
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Obtaining learner feedback
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Identifying additional support needs
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Question 37 of 51

37. Question

What should a business case for modifying a learning plan include? Multiple Answers

Costs and resources required
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Risks of not implementing changes
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Personal opinions of the trainer
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Benefits of the modification
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Question 38 of 51

38. Question

Which organisational requirements apply to competency records? Multiple Answers

Personal opinions of assessors
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Accuracy
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Version control
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Canteen facilities
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Question 39 of 51

39. Question

Which elements influence group dynamics? Multiple Answers

Communication patterns
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Office décor
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Informal leadership
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Cohesion
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Question 40 of 51

40. Question

Which activities support team development? Multiple Answers

Team‑building games
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Peer assessment
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Icebreakers
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Ignoring conflict
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Question 41 of 51

41. Question

Fill the Gaps

Systematic learning and development processes must be BLANK 1 of 1 and based on a set methodology.

Systematic learning and development processes must be Fill in the blank 1 of 1 and based on a set methodology.

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Question 42 of 51

42. Question

Fill the Gaps

A skills gap analysis compares current skills with the BLANK 1 of 1 skills required by the organisation.

A skills gap analysis compares current skills with the Fill in the blank 1 of 1 skills required by the organisation.

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Question 43 of 51

43. Question

Fill the Gaps

A learning plan must be BLANK 1 of 1 developed to ensure engagement and ownership from all participants.

A learning plan must be Fill in the blank 1 of 1 developed to ensure engagement and ownership from all participants.

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Question 44 of 51

44. Question

Fill the Gaps

Quantitative feedback provides information in the form of BLANK 1 of 1.

Quantitative feedback provides information in the form of Fill in the blank 1 of 1 .

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Question 45 of 51

45. Question

Fill the Gaps

A career BLANK 1 of 1 is a sequence of positions and roles that can make up the work life of a person.

A career Fill in the blank 1 of 1 is a sequence of positions and roles that can make up the work life of a person.

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Question 46 of 51

46. Question

Fill the Gaps

Coaching often uses structured models such as the BLANK 1 of 1 model to guide performance conversations.

Coaching often uses structured models such as the Fill in the blank 1 of 1 model to guide performance conversations.

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Question 47 of 51

47. Question

Fill the Gaps

Mentoring involves pairing a less experienced worker with a more experienced person to provide guidance and BLANK 1 of 1 transfer.

Mentoring involves pairing a less experienced worker with a more experienced person to provide guidance and Fill in the blank 1 of 1 transfer.

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Question 48 of 51

48. Question

Fill the Gaps

Workplace learning opportunities may include group training, skills BLANK 1 of 1, coaching, and mentoring.

Workplace learning opportunities may include group training, skills Fill in the blank 1 of 1 , coaching, and mentoring.

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Question 49 of 51

49. Question

Fill the Gaps

Modifications to learning plans should be supported by a BLANK 1 of 1 case outlining costs, benefits, and risks.

Modifications to learning plans should be supported by a Fill in the blank 1 of 1 case outlining costs, benefits, and risks.

Correct

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Question 50 of 51

50. Question

Fill the Gaps

Competency records must follow organisational requirements for accuracy, format, and BLANK 1 of 1 control.

Competency records must follow organisational requirements for accuracy, format, and Fill in the blank 1 of 1 control.

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Question 51 of 51

51. Question

Match the Term to the Definition