Welcome to the workshop- Lead a quality audit.
This workshop describes the skills and knowledge required to lead an audit team as it runs a quality audit. It covers conducting entry and exit meetings; identifying and gathering relevant information; managing audit team resources; and providing feedback to audit team members on their performance.
The types of quality audit that may be covered by this workshop include an external or internal systems audit or process or product/service audit.
It applies to individuals with a well-established theoretical knowledge base of quality auditing, who are proficient in using a wide range of specialised quality auditing and managerial techniques to carry out their own work and to supervise the quality audit team.
Workshop outcomes:
- Conduct entry meeting
- Identify and gather information
- Manage audit team resources
- Conduct exit meeting
- Guide team members in continuously improving their performance
