Communicate in the workplace

Welcome to the workshop – Communicate in the workplace.

This workshop describes the skills and knowledge required to communicate in the workplace including gathering, conveying and receiving information and completing routine written correspondence.

It applies to individuals who perform a range of routine workplace communication tasks using a limited range of practical skills and fundamental knowledge of effective listening, questioning and non-verbal communication in a defined context under direct supervision or with limited individual responsibility.

Workshop outcomes:

• Gather, convey and receive information and ideas
• Complete workplace documentation and correspondence
• Communicate in a way that responds positively to individual differences